Frequently Asked Questions

Is your coffee roasted to order?

Yes. Our coffee is roasted after your order is received, then shipped by our roasting partner. That means a little time for preparation before it heads your way.

When will my order arrive?

Orders typically take 2–5 business days to process before shipping. Once shipped, estimated delivery within the United States is another 3–7 business days. These are estimates, not guaranteed delivery dates.

How much does shipping cost?

Your shipping total is shown at checkout before you pay. Qualifying orders may receive free shipping, and costs can vary depending on the items and destination.

How do I track my order?

Once your order ships, you’ll receive a shipping confirmation email with tracking information.

How do I change or cancel a subscription?

Use the link in your subscription order confirmation email to manage your subscription. If you have trouble accessing it or need help, email thedailygrindhouse2026@gmail.com.

What if my order arrives damaged or something is wrong?

Email thedailygrindhouse2026@gmail.com as soon as possible with your order number and a description of the problem. Include photos if an item arrived damaged or incorrect so we can review what happened.

Can I return an item?

Return eligibility depends on the product. Perishable goods, custom products, sale items, and gift cards are excluded under our return policy. Contact us before sending anything back, and review the full Refund Policy for details.

How can I contact you?

Email thedailygrindhouse2026@gmail.com with questions about products, shipping, or an existing order. If you’re asking about an order, include your order number.